UX360 Research Summit

UX Research challenging the industry

UX research is becoming increasingly important as many industries grapple with saturated markets and user churn. Implementing successful UX strategies have proven to deliver ROI for businesses. UX360 will cater to this trend and offer a unique platform for UX specialists around the world.

Discover how to improve your research

UX360 will showcase the latest UX and design research - from planning and conducting, to analysis and the implementation of UX insights.

This conference includes presentations from top UX researchers from the world’s largest brands, interactive panel discussions and 1-2-1 meetings.

Here you have the conferences are:

• The Modern UX Research Leader by Kate Powell. Qualitative Research Lead - Digital Strategy + Innovation United Airlines

• Raising the stakes with your stakeholders: How to leverage your business stakeholders for more impactful user research with Goldman Sachs members Lorisa Dubuc VP, Global Head of User Research and Lisa Fraser Vice President, User Research

• Designing for the Metaverse: UX research insights for new immersive experiences with Yana Beranek Global Head of User Experience Ipsos

• Championing research: Why it’s important to have research champions to amplify your research with Vanessa Arango UX Research Leader, Sr Manager UX Research Delivery Hero

• Impactful research: Why impact plays a key role in research and design with Zachary Schendel Head of Research Door Dash

• Maturity & Organizational Culture: How to set up a research function for success in a low maturity environment by Dr. Flavius Kehr Head of UXSAP

• Promoting the value of UX Research: Why it’s still a constant fight to evangelize research with Vanessa Arango UX Research Leader, Sr Manager UX Research at Delivery Hero , Gregg Bernstein Director of User Research at Hearst Magazines , Prakriti Parijat Director of Research at Instacart and Dr. Emmanuelle Savarit Head of User Research (Global)at Just Eat Takeaway.com moderated by Josipa Bauser Global Head of User Research & Research Operations. SumUp

• Overcoming challenges that prevent strategic and foundational research with Jun Helzer Head of Research Udemy

• Involving users through online user labs with Ville Österlund CEO Lean Lab

• How do we move the needle in research and get stakeholders on the same page Dr. Paul R. Bruening Principal UX Research at Thomson Reuters

• Creating bigger, bolder, and broader strategies to impact company leadership with research with Eric Russell UX Research Lead at Airbnb

• Managing volatility and layoffs – Overcoming the impact of layoffs on UX Research and how to cope with it by Amanda Gelb Research Manager and Area Lead Asana, Zachary Schendel Head of Research Door Dash and Kevin Hawkins Global UX Director Glovo moderated by Dr. Emmanuelle SavaritHead of User Research (Global)Just Eat Takeaway.com

• Transforming PayPal’s developer experiences to service our global developers and merchants with Mudita Tiwari Senior Director, Product Developer Experiences PayPal , Anosha Shokrpour Head of UX Research, Checkout, Merchant Services & Developer Portal PayPal and Sarah Cappello Design Manager, Developer Experiences, Merchant Services PayPal

• How to bring in true inclusivity and diversity - Why a diverse ecosystem is the need of the hour with George Papatzanis UX Research Director BPS

• Continuous research: Challenges and future opportunities with Jonathan Widawski Founder & CEO Maze , Behzod Sirjani Founder Yet Another Studio and Hilary Mezzi Customer Education Lead Maze

• Research Ops: Breaking barriers in thought leadership: Elevating Research Ops to the next level to become partners in research by Raluca Stan Head of UX Research Operations, Reality Labs Meta

• The unsung hero: Setting up Research Ops for success by Jeffrey Easton VP, Usability User Research Operations. J.P. Morgan Chase

• Understanding the role of maturity and scale in Research Ops with Josipa Bauser Global Head of User Research & Research Operations SumUp

• Transformation: Leveraging your research superpowers for mid-career pivots by Cassandra Rowe Head of Research & Content Design Pinterest

• The importance of ownership and accountability in research moderated by Bob EdmistonPrincipal UX Researcher, AWS Industrial Products AWS (Amazon) with Carolina Amiguet Head of UX Research (Photos) Google, Gregg Bernstein Director of User Research Hearst Magazines, Reggie Murphy Senior Director, Head of UX Research Zendesk and Craig Mackintosh Head of UX Research & Content Design LinkedIn

• Challenges and opportunities when pivoting back to face-to-face research with Rickard Söderberg Head of UX Research, Group Sky, Group OTTSky

• Can we bring Research, Design and Product Operations together? by Jeffrey EastonVP, Usability User Research Operations J.P. Morgan Chase

• Will AI and AR/VR change the way research is done? What place does it have in the future of research? by Dr. Emmanuelle Savarit Head of User Research (Global) Just Eat Takeaway.com

• Moving beyond personas: Why we need better archetypes by Craig Mackintosh Head of UX Research & Content Design LinkedIn

• How to work with your UX teams, scale, and manage stakeholders better across continents by Kevin Hawkins Global UX Director Glovo

• UX and Agile: How UX works with agile in the real world to deliver value, not just first in with Antony Sean McSharry Head of UX / Founder, UX Sanctuary DXC Technology

• How AI is revolutionizing research tech by Stefka Mihaylova Sales Director Entropik Tech

• Responsible AI: How UX Research is helping to build responsible AI solutions and systems by Mihaela Vorvoreanu Director, UX Research and Responsible AI Education, Aether Microsoft

• What is the future of UX Research moderated by Amanda Gelb Research Manager and Area Lead Asana with Abhijit Thosar Head of Research and Design, AWS Industry Products Amazon,Vidhika Bansal UX Group Manager Intuit, Yana Beranek Global Head of User Experience Ipsos, Nyssa Packard Senior Director, Insights (Head of User Research & Data Science) Skyscanner and James Villacci Director, Global UX Research HelloFresh

EVENT DURATION - 2 DAYS